Service Request Ticket - # 80525

Service Request Information

CONTACT Name Sellers, Shawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 04, 2023 04:39 PM
Department College of Education Phone 88985
Location Email sellerss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20211304[Edit Inv] (opens in a new window) Bldg/Room RWEC 237
Service Tag gv10jl3 Description Dell Latitude 5520 laptop
Serial No. CN0FMTKRWSC0023S003Y Location Shawn Sellers

CPU 11th Gen Intel® Core- i5-1145G7, vPro 8


OS Unknown Software

Wired NIC 00:BE:43:4C:47:CD


Wireless NIC 7C:21:4A:CC:6A:37

TECHS Submitted by Hannah Warner Contact hwarner18@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas May 19, 2023 01:17 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas May 19, 2023 01:16 PM 
Delivered it.
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Mary Dycus May 19, 2023 10:31 AM 
Shawn Sellers called informing that if a tech would 
be able to come earlier that works too.
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Jacob Limas May 10, 2023 03:40 PM 
We decided Friday 5/19 after 12pm
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Lauryn Aronson Apr 25, 2023 11:47 AM 
Task reassigned to Jacob Limas.
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Jacob Limas Apr 24, 2023 04:56 PM 
****This is an email****
Hey Shawn,
We got the computer ready for you. Was there any 
specific software that you wanted to be installed? 
Was there a time this week that we can meet in 
your office for the setup? Also, make sure you put 
your stuff in your H drive so you don't lose any 
files you want to keep.
Thank you,
Jacob Limas
UCS Tech
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Jacob Limas Apr 21, 2023 04:28 PM 
nvm I did it
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Jacob Limas Apr 21, 2023 04:24 PM 
This one will have to be taken off and on the domain 
to change the name for it
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Jacob Limas Apr 21, 2023 04:16 PM 
Finished reimaging it, and gave admin rights
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Joanie Kinnaman Apr 06, 2023 04:58 PM 
inv#2022-0743
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Hannah Warner Apr 04, 2023 04:39 PM 
laptop 20211304[Edit Inv]
dock 20211259[Edit Inv]
monitor 20211188[Edit Inv]
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