Service Request Ticket - # 80530

Service Request Information

CONTACT Name Romine, Jeannie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 05, 2023 04:18 PM
Department Phone 88285
Location Email rominej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210792[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag Description Dell Latitude 5520
Serial No. CN0Y5H5JWSC001C700TL Location Classroom Support Cabinet| 2 Weeks 7/2-7/16

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC B4:45:06:51:83:55


Wireless NIC D4:54:8B:AD:B2:2C

TECHS Submitted by Monica Valencia Contact valenciam@wou.edu
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Lourdes Salazar Apr 24, 2023 11:45 AM 
Status changed from (1) Pending to (5) Completed
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Lourdes Salazar Apr 24, 2023 11:44 AM 
Contact changed from Kevin Thibeault to Jeannie Romine.
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Lourdes Salazar Apr 24, 2023 11:28 AM 
user picked the computer up
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Jacob Limas Apr 20, 2023 04:50 PM 
I asked front desk to send an email for them to pick 
it up.
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Jacob Limas Apr 20, 2023 02:48 PM 
Task reassigned to Jacob Limas.
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Monica Valencia Apr 06, 2023 04:08 PM 
Will go back to department after its imaged. 
Department purchased laptop
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Monica Valencia Apr 05, 2023 04:19 PM 
has charger and bag
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Monica Valencia Apr 05, 2023 04:18 PM 
Laptop 20210792[Edit Inv]. brought back to UCS to be reimaged/ 
Will go in GFA Pool after 2 week re-image
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