Service Request Ticket - # 80535

Service Request Ticket - # 80535

Jump to:

Preferences

Directory Lookup

Service Request Information

CONTACT	Name	New, Faculty/Staff	Date	Apr 07, 2023 08:44 AM
	Department	University Computing Solutions	Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20200370 (opens in a new window)	Bldg/Room	WUC 202
	Service Tag		Description	Apple 13-inch MacBook Pro with Touch Bar - Space Gray #Z0Z1
	Serial No.	C02DQ17VQ05N	Location	Danielle Histo -- student worker
	CPU	Unknown
	OS	MAC OS X 10.16 or 11.x (Big Sur)	Software
	Wireless NIC	C4:91:0C:B6:6C:61
	Bluetooth NIC	C4:91:0C:B4:B4:A2

TECHS	Submitted by	Monica Valencia	Contact	valenciam@wou.edu
	Primary Technician		Contact	jlimas21@wou.edu	88925

Tracking

Entered by	Date	Memo
Jacob Limas			Email Public
Entered by	Date	Memo
Jacob Limas	Apr 10, 2023 03:33 PM	Task reassigned to Jacob Limas.	Add Attachment
Jacob Limas	Apr 10, 2023 03:33 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jacob Limas	Apr 10, 2023 03:33 PM	She picked it up. Everything looked good when I gave it to her	Add Attachment
Oneil Miguel	Apr 10, 2023 01:16 PM	Malia will email the front desk about Jordan's availability.	Add Attachment
Monica Valencia	Apr 07, 2023 08:45 AM	Laptop is at my desk being imaged	Add Attachment
Monica Valencia	Apr 07, 2023 08:45 AM	**This is an email** Yes. Jordan Gouvea may be assigned a Freedom Center laptop for the term. Thank you, Dominique	Add Attachment
Monica Valencia	Apr 07, 2023 08:44 AM	**This is an email** The laptop will be for Jordan Gouvea.	Add Attachment
Monica Valencia	Apr 07, 2023 08:44 AM	Contact Info: Malia Fernandez (she/her/hers) Freedom Center Co-Director 2022-2023 WUC 202 \| (503) 838 - 9510 freedomcenter@mail.wou.edu	Add Attachment Public
Monica Valencia	Apr 07, 2023 08:44 AM	**This is an email** Aloha! I hope this email finds you well. I am reaching out regarding a laptop request. My team and I were informed that UCS has the Freedom Center's iPads and MacBooks. One of my staff members needs to borrow a laptop from the center to succeed in their position. Is it possible to have a laptop ready for pick up? Also, would you be able to let me know how many laptops and iPads you still have? I am unaware of how much equipment was purchased last year by the past Co-Directors, but I have been keeping track of how much equipment was distributed. Please let me know as soon as possible. Thank you so much for your time and consideration. Have a wonderful day!	Add Attachment