Status changed from (1) Pending to (5) Completed

she is all set up

called, only special software needed was duo, and 
duo has been installed. Ready to go back to Wendi.

Started reimaging it

Priority changed from (3) Priority to (1) Highest Priority.

Status changed from (1) Pending to (4) On Hold

Status changed from (4) On Hold to (1) Pending

Status changed from (1) Pending to (4) On Hold

So, it looks like Malwarebytes found a Trojan 
virus on Wendi's machine.  Malwarebytes has 
removed the threats and I want to know if we 
should ask Wendi if she's saved everything to a 
network drive, and if so, go ahead and wipe her 
computer?  To be safe?

****This is an email****
Thanks Justin.
I am not sure how many of my passwords I need to 
change and what it is linked to. I went ahead and 
changed my password on my portal. When I get the 
harddrive back, will I be able to change my 
password on the computer itself? I know that my 
Zoom, Banner and Google are all through the 
portal, so that should all still work when I log 
in, but what about DocStar? Normally I don't log 
into DocStar once I am in the portal, but on the 
laptop, I have to sign in separately, so will the 
password be changed, do I need to do that, or is 
that something you have to push out from the back?
Is my HDrive not connected because you guys are 
working on it and I need to stay out of it? Or is 
there something wrong with that now too? I can't 
seem to map it on my laptop. I have to remap it 
each time I log in, but this time I am getting a 
different message. See the image below:

I am so sorry about this! Is there anything else I 
need to do?

Computer is on the bench in the back, waiting for 
malware scan

****This is an email****
I am at the office working late, after being 
logged in at the library conference room all day. 
Windows were closing on my computer that I did not 
close. I was logged into my portal, but the window 
closed so I logged in again. No weird duo 
activity. But I thought it was fishy. I 
immediately closed everything and logged off of 
the computer. I know I need to reset all my 
passwords. I don't know if I should log into 
anything at all, so I am sending this message from 
my personal account on my phone. Do you guys check 
everything before I rest or do I need to do it 
immediately? 
If this is urgent and can't wait, you can call me 
on my cell at 503/580-5608.
Wendi Mars 
HR
308e in admin