Service Request Ticket - # 80550

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 11, 2023 08:58 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161089[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch Space Gray #MPXT2LL/A
Serial No. C02TTK4THV29 Location PDR 2023 Giveaway

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.12 (macOS Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511; Apple Pro Apps bundle( Final Cut ProX, Motion 5, Compressor 4, Logic Pro X, MainStage 3) via JAMF managed distribution UCS2019010857 APR2020 ORDER11737;

Wireless NIC DC:A9:04:84:61:0C


Bluetooth NIC DC:A9:04:8B:F8:B9

TECHS Submitted by Lauryn Aronson Contact laronson20@wou.edu 88925
Primary Technician Contact volkmannm@wou.edu 88188

Tracking

Entered by Date Memo
Michael Volkmann
Email

Public
Entered by Date Memo
Michael Volkmann Apr 25, 2023 10:45 AM 
Status changed from (1) Pending to (5) Completed
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Lauryn Aronson Apr 12, 2023 08:42 AM 
Task reassigned to Michael Volkmann.
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Lauryn Aronson Apr 12, 2023 08:42 AM 
computer is going to pdr. volkmann is going to wipe this computer and 20170216[Edit Inv]
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Lauryn Aronson Apr 11, 2023 09:07 AM 
updating to ventura. maybe there will be something in the settings once it updates; right now, the settings only apply to bluetooth trackpads (from what i saw)
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Lauryn Aronson Apr 11, 2023 08:59 AM 
Priority changed from (3) Priority to (4) Moderate Priority.
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