Service Request Ticket - # 80565

Service Request Information

CONTACT Name Poulin, Gregory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 18, 2023 11:44 AM
Department Creative Arts Phone 88241
Location Email pouling@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141291[Edit Inv] (opens in a new window) Bldg/Room CH 203
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25PX0Q3F8J7 Location Gregory Poulin, NTT Assistant Professor ART

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.10 (Yosemite) Software Microsoft Desktop Education-(EES) OFFICE for MAC XXXX2014004298

Wired NIC 98:5A:EB:D2:5E:6D


Wireless NIC B8:09:8A:DA:5E:AD


Bluetooth NIC B8:09:8A:DA:5E:AE

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel Apr 19, 2023 11:12 AM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel Apr 19, 2023 11:12 AM 
user came back yesterday at 4:45pm to receive the mac.
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John Rushing Apr 19, 2023 07:26 AM 
Task reassigned to Oneil Miguel.
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Lourdes Salazar Apr 18, 2023 11:44 AM 
user brought in mac for it to be updated
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