Service Request Ticket - # 80571

Service Request Information

CONTACT Name Jones, Clayton   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 19, 2023 10:06 AM
Department Athletics Phone 575-318-3013
Location Email jonescm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
peripheral Edit WOU # 20211260[Edit Inv] (opens in a new window) Bldg/Room
Service Tag FKNVBQ3 Description Dell Thunderbolt Dock - WD19TBS
Serial No. FKNVBQ3 Location Clayton Jones
TECHS Submitted by Hannah Warner Contact hwarner18@wou.edu 88925
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public
Entered by Date Memo
Lauryn Aronson May 26, 2023 10:33 AM 
Status changed from (2) Scheduled to (5) Completed
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Lauryn Aronson May 18, 2023 10:35 AM 
Status changed from (7) Waiting for Contact to (2) Scheduled
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Lauryn Aronson May 18, 2023 10:28 AM 
will pick it up next mon afternoon or tues
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Lauryn Aronson May 18, 2023 08:11 AM 
asking if he wants to pick it up or schedule a time with a tech to have it set up
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Lauryn Aronson May 18, 2023 08:09 AM 
****email****

Hey Lauryn, 

I am out of town until early next week but I am guessing Monday afternoon or Tuesday will work!

Thank you.
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Lauryn Aronson May 17, 2023 08:20 AM 
Task reassigned to Lauryn Aronson.
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Lauryn Aronson May 17, 2023 08:20 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Lauryn Aronson May 17, 2023 08:20 AM 
****This is an outgoing email****
Hi Clayton,

I need some additional information regarding service request #80571

Description: Deliver and set up dock 20211260[Edit Inv] with WOU# 20190240[Edit Inv]

Is there a time you would be available to either come pick up this dock or have one of our techs come set it up?

Thank you,

Lauryn Aronson
UCS Tech.
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Public
Joanie Kinnaman May 09, 2023 04:45 PM 
Priority changed from (3) Priority to (2) High Priority.
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Monica Valencia Apr 20, 2023 08:25 AM 
Task reassigned to New Equip. Setup.
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Hannah Warner Apr 19, 2023 10:30 AM 
dock 20211260[Edit Inv]
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Hannah Warner Apr 19, 2023 10:14 AM 
dock 20221177[Edit Inv]
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Hannah Warner Apr 19, 2023 10:06 AM 
dock 20211306[Edit Inv]
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