Service Request Ticket - # 80586

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2023 03:39 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20181317[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag 2Z7GWQ2 Description Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
Serial No. 2Z7GWQ2 Location Emergency Lab Shelf
TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact tbenedettiwhite20@wou.edu 88925

Tracking

Entered by Date Memo
Tony Benedetti White
Email

Public
Entered by Date Memo
Tony Benedetti White Apr 24, 2023 10:20 AM 
Task reassigned to Tony Benedetti White.
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Tony Benedetti White Apr 24, 2023 10:20 AM 
Status changed from (1) Pending to (5) Completed
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Tony Benedetti White Apr 24, 2023 10:20 AM 
user was logged in, asked him try and print, was 
able to find all of the printers that should be 
found.
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Lourdes Salazar Apr 21, 2023 03:40 PM 
Contact Info: library info desk, loki called.
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Public
Lourdes Salazar Apr 21, 2023 03:39 PM 
One computer doesnt stay connected to HL-RefWest 
in the library.
The info desk called and said that they have to 
remap it every time for users. 
Computer is in 1st floor one the west side. If you 
enter in the library and look towards the press 
its on the left side.
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