Service Request Ticket - # 80593

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 24, 2023 04:09 PM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210757[Edit Inv] (opens in a new window) Bldg/Room SAC 124
Service Tag Description Apple 16-inch MacBook Pro M1 Max chip with 10-core CPU, and 32 core GPU, 1TB SSD, Space Gray #MK1A3LL/A
Serial No. SD76WNQPK60 Location Denise Visuano

CPU M1 Max with 10-core CPU, 32- core GPU, 16-core


OS Unknown Software

Wireless NIC F4:D4:88:6F:6D:F5


Bluetooth NIC F4:D4:88:6B:5E:1D

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Apr 27, 2023 03:11 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Apr 27, 2023 03:11 PM 
Laptop has been imaged and returned.
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John Rushing Apr 24, 2023 04:09 PM 
The laptop drops network connection and locks up.  Laptop need imaged.
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