Service Request Ticket

Service Request Information

CONTACT	Name	Boyson, Tracy	Date	Apr 27, 2023 09:03 AM
	Department	Behavioral Sciences Division	Phone	8987
	Location		Email	boysont@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20171067 (opens in a new window)	Bldg/Room	MNB 116
	Service Tag	CSCJRP2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	CSCJRP2	Location	Mathematics Office
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552; SOFTWARE to be transferred:MathType v6.8 WIN from VISA2012003280, and Geometer's Sketchpad Version 5 - Computer School/Institution license from VISA2015005193 MAR2016;
	Wired NIC	D8:9E:F3:4B:AA:E5

TECHS	Submitted by	Lauryn Aronson	Contact	laronson20@wou.edu	88925
	Primary Technician		Contact	laronson20@wou.edu	88925

Entered by	Date	Memo
Lauryn Aronson			Email Public
Entered by	Date	Memo
Lauryn Aronson	May 11, 2023 08:39 AM	Status changed from (7) Waiting for Contact to (5) Completed	Add Attachment
Lauryn Aronson	May 11, 2023 08:18 AM	ticket 80648	Add Attachment
Lauryn Aronson	May 08, 2023 11:11 AM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
Lauryn Aronson	May 08, 2023 11:11 AM	**This is an outgoing email** Hi Tracy, I need some additional information regarding service request #80602 Description: MNB 116 Slow computer--replacing HD with NVME This computer is ready to be taken back to MNB 216. Do you know when a good time would be to deliver it (or who I could contact to schedule at time with)? Thank you, Lauryn Aronson UCS Tech.	Add Attachment Public
Lauryn Aronson	May 08, 2023 11:10 AM	installed nvme, imaged and updated. boysont is an admin.	Add Attachment
Lauryn Aronson	Apr 27, 2023 09:55 AM	loaner 20160961	Add Attachment
Lauryn Aronson	Apr 27, 2023 09:03 AM	computer was stuck on checking media presence screen. waited a while, and it turned on. seems like it's just v v slow. monica said we can put an nvme in it	Add Attachment