Service Request Ticket - # 80608

Service Request Information

CONTACT Name Vamadevan Arimoto, Miyuki   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 28, 2023 09:30 AM
Department Criminal Justice Phone 88317
Location Email arimotom@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20221166[Edit Inv] (opens in a new window) Bldg/Room MA 205
Service Tag Description Apple 14-inch MacBook Pro, Apple M2 Pro Chip with 10-core CPU & 16-core GPU, 512GB SSD-Space Gray #MPHE3LL/A
Serial No. TJRR6032QM Location Miyuki Vamadevan Arimoto, TT CrimJustice

CPU Unknown


OS Unknown Software

Wireless NIC 5C:E9:1E:BA:6F:BE


Bluetooth NIC 5C:E9:1E:AD:5D:C0

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel May 09, 2023 03:33 PM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel May 09, 2023 03:32 PM 
Setup has been delivered. Inventory updated.
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Adriana Ramsay May 04, 2023 04:42 PM 
Task reassigned to Oneil Miguel.
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Adriana Ramsay May 04, 2023 04:41 PM 
Need to admin right
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Adriana Ramsay May 04, 2023 04:39 PM 
****This is Miyuki email****
Hello Adriana,

Wow, already?? I didn't expect that replacement would take place so 
quickly!! (I thought during summer...)
I'll come to school next week and Tuesday afternoon (2-4) is best for me.
Thank you so much!!

Have a good evening!

Miyuki
****************************************
Miyuki Arimoto, Ph.D.
Associate Professor
Division of Criminal Justice Sciences
Western Oregon University
Maaske Hall 205
(503) 838-8317
****************************************
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Adriana Ramsay May 04, 2023 04:24 PM 
Ready to go
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Adriana Ramsay May 04, 2023 04:23 PM 
Reimaged Updated
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Adriana Ramsay May 04, 2023 04:23 PM 
****This is an email****
Subject:  New monitor 20201021[Edit Inv], laptop 20221166[Edit Inv], dock 20221177[Edit Inv] Setup

Hello Miyuki, 

We have your new monitor 20201021[Edit Inv], laptop 20221166[Edit Inv], dock 20221177[Edit Inv] ready to be 
delivered and set up.  To prepare, if this delivery is replacing an existing station, 
please ensure that you move all of your files from that machine onto your H: drive or 
otherwise back them up.  Anything left on an old machine will not be accessible from 
your new one.  If you have any questions or need help backing up your data, please 
email me back or call our office at 8-8925.

Once that is complete, we can set up your new equipment.  Please let us know your 
availability for the next few business days so that we can schedule a time to set it 
up with you.

Thank you and have a wonderful day,
Adriana Ramsay
UCS Support Technician
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Public
Adriana Ramsay May 04, 2023 03:46 PM 
start reimaged
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Joanie Kinnaman May 01, 2023 02:00 PM 
Task reassigned to Adriana Ramsay.
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Joanie Kinnaman Apr 28, 2023 09:45 AM 
inv# 2022-0806
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Joanie Kinnaman Apr 28, 2023 09:33 AM 
monitor 20201021[Edit Inv]
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Joanie Kinnaman Apr 28, 2023 09:31 AM 
laptop 20221166[Edit Inv]
dock 20221177[Edit Inv]
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Joanie Kinnaman Apr 28, 2023 09:30 AM 
laptop 20221166[Edit Inv]
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