Service Request Ticket - # 80617

Service Request Information

CONTACT Name Vasas, Dona   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 02, 2023 11:38 AM
Department Business Services Phone 88172
Location Email vasasd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141204[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3ZYKV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 3ZYKV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D9:BA:22

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas May 02, 2023 12:29 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas May 02, 2023 12:29 PM 
Put it in PDR corner
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Jacob Limas May 02, 2023 12:27 PM 
I checked with the front and they confirmed she 
doesn't want it back. This is just PDR then. I'll 
take out the hard drive and update inventory.
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Jacob Limas May 02, 2023 12:26 PM 
Task reassigned to Jacob Limas.
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Lourdes Salazar May 02, 2023 11:44 AM 
She called back and said that nothing is needed and 
it can be wiped clean.
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Lourdes Salazar May 02, 2023 11:39 AM 
placing in the in-box
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Lourdes Salazar May 02, 2023 11:38 AM 
Dona Vasas' student worker came in with 20141204[Edit Inv]. 
They no longer need this computer as the computer 
in 80487 is now fixed. Tried contacting DOna to 
confirm this but I didnt get a response. I would 
confrim and call Dona before wiping.
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