Service Request Ticket - # 80637

Service Request Information

CONTACT Name Otto, Jenna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 05, 2023 02:39 PM
Department Health & Exercise Science Phone 88908
Location Email ottoj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20211313[Edit Inv] (opens in a new window) Bldg/Room RWEC
Service Tag FX60JL3 Description Dell Latitude 5520 laptop
Serial No. CN0FMTKRWSC0023S00BW Location Julian Elizalde

CPU 11th Gen Intel® Core- i5-1145G7, vPro 8


OS Unknown Software

Wired NIC 00:BE:43:4C:4D:6D


Wireless NIC 7C:21:4A:C7:13:16

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas May 22, 2023 01:31 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas May 22, 2023 01:30 PM 
I gave it to him and made sure he made an account.
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Jacob Limas May 17, 2023 03:59 PM 
I have to contact Julian and Jenna gave me his info.
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Jacob Limas May 17, 2023 01:24 PM 
It's good to go.
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Jacob Limas May 17, 2023 12:51 PM 
Task reassigned to Jacob Limas.
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Jacob Limas May 15, 2023 03:33 PM 
Priority changed from (3) Priority to (2) High Priority.
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Jacob Limas May 15, 2023 03:33 PM 
This is pretty important. I'm going to start 
reimaging it and stuff.
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Joanie Kinnaman May 05, 2023 02:40 PM 
Julian Elizalde is not in the directory, so put 
under Jenna Otto (who put in the request)
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