Service Request Ticket - # 80641

Service Request Information

CONTACT Name Sprague, Alice   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2023 08:46 AM
Department Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210793[Edit Inv] (opens in a new window) Bldg/Room PP 114
Service Tag Description Dell Latitude 5520
Serial No. CN0Y5H5JWSC001C700TD Location Jessica Olson

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC B4:45:06:4F:BD:79


Wireless NIC D4:54:8B:AE:5C:AE

TECHS Submitted by Michael Volkmann Contact volkmannm@wou.edu 88188
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas May 08, 2023 01:42 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas May 08, 2023 01:42 PM 
Task reassigned to Jacob Limas.
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Jacob Limas May 08, 2023 01:42 PM 
We picked them up and found the 20140950[Edit Inv] loaner
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Michael Volkmann May 08, 2023 10:18 AM 
dell dock 20210333[Edit Inv]
dell mon 20210633[Edit Inv]

need to be picked up and returned to the GFA pool 
storage.
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Michael Volkmann May 08, 2023 09:47 AM 
Task reassigned to UCS Tech.
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Michael Volkmann May 08, 2023 09:44 AM 
Alice Sprague has departed. Do not try and 
contact her.
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Michael Volkmann May 08, 2023 09:43 AM 
Status changed from (5) Completed to (1) Pending
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Michael Volkmann May 08, 2023 09:43 AM 
Returned with bag and charger.

Her dock and monitor are supposed to be in 
her office
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Michael Volkmann May 08, 2023 09:41 AM 
Task reassigned to Monica Valencia.
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Michael Volkmann May 08, 2023 09:41 AM 
Contact changed from Monica Valencia to Alice Sprague.
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