Service Request Ticket - # 80648

Service Request Information

CONTACT Name Boyson, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 10, 2023 09:28 AM
Department Behavioral Sciences Division Phone 8987
Location Email boysont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160961[Edit Inv] (opens in a new window) Bldg/Room ITC 014 Green Room
Service Tag 1574LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 1574LH2 Location Green Room UCS

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER from 20110251: Adobe Acrobat Pro XI(v.11) from P0094736, Microsoft Project Standard 2016 P0106366 FEB2018 SR#66542; PL SQL Developer;

Wired NIC 50:9A:4C:46:19:26

TECHS Submitted by Jacob Limas Contact jlimas21@wou.edu 88925
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public
Entered by Date Memo
Lauryn Aronson May 11, 2023 08:39 AM 
Task reassigned to Lauryn Aronson.
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Lauryn Aronson May 11, 2023 08:39 AM 
Status changed from (1) Pending to (5) Completed
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Lauryn Aronson May 11, 2023 08:18 AM 
ticket 80602
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Jacob Limas May 10, 2023 09:28 AM 
****This is an email****
Hello,

Please create a service ticket for:
Room: MNB 116, Winters Building, Office computer 
error. WOU #20160961[Edit Inv]
Computer - video cable error wrong type error, 
asked to turn computer off and switch it then 
power back on. Power is currently off on this 
machine.

Samantha, our Math student office asst., will be 
in MNB 116 until 10am today and tomorrow 8-10am, 
if you need to be in this office other times, 
please let me know and I can meet you there.

Thanks in advance for the help.
Tracy
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