Service Request Ticket

Service Request Information

CONTACT	Name	Garcia, Roseanna	Date	May 15, 2023 04:08 PM
	Department		Phone	14069
	Location		Email	garciar@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20060121 (opens in a new window)	Bldg/Room	APSC 408 behind front desk
	Service Tag		Description	HP LaserJet 4350DTN Printer #Q5409#ABA
	Serial No.	scngxh40632	Location	Office of Int'l Student and Scholar Affairs
	Model	q5409a	Hostname	intlstudent.wou.edu
	Notes	duplexing and 3rd 500 sheet tray, fuser replaced under maintenance from P0068208 Nov 2008, fuser replaced under maintenance from P0083413 Dec2011, HP LJ4250 Maint Kit #Q5421A-OEM-Base-B from P0096191 DEC2014 SR55498, HP LaserJet Transfer Roller Assembly #RM1-1110-000 from VISA2014004418 SR56144 FEB2015 IP:140.211.64.40	Ink/Toner Refill
	Wired NIC	00:14:38:D9:10:BB

TECHS	Submitted by	Monica Valencia	Contact	valenciam@wou.edu
	Primary Technician		Contact	jcope20@wou.edu	88412

Entered by	Date	Memo
Justin Cope			Email Public
Entered by	Date	Memo
Jacob Limas	May 16, 2023 02:29 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jacob Limas	May 16, 2023 02:29 PM	Task reassigned to Justin Cope.	Add Attachment
Jacob Limas	May 16, 2023 02:29 PM	Justin replaced it.	Add Attachment
Monica Valencia	May 15, 2023 04:43 PM	Thanks! I am in the OIED office (APSC 408) M-F 1- 5pm.	Add Attachment
Monica Valencia	May 15, 2023 04:08 PM	**This is an email** I was looking for office supplies for the office (now I'm in OIED) and found black toner. Would one of the techs be able to install it in our printer? HP 435dtn (#20060121)	Add Attachment