Service Request Ticket - # 80684

Service Request Information

CONTACT Name Prado, Jazming   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 19, 2023 12:49 PM
Department The Research Institute Phone 88413
Location Email pradoj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180303[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag DV8LSQ2 Description Dell Latitude 5490, i5-8250U, 1.6GHZ quad core
Serial No. DV8LSQ2 Location PDR

CPU Unknown


OS Unknown Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938; TRANSFERRED to W#20180303 on SR#69104 and deserialized on W#20140019-Adobe CC 201* serialized desktop;

Wired NIC E4:B9:7A:1C:3B:73


Wireless NIC 3C:6A:A7:FE:D7:29


Bluetooth NIC 3C:6A:A7:FE:D7:2D

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas May 19, 2023 04:04 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas May 19, 2023 04:02 PM 
Status changed from (5) Completed to (1) Pending
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Jacob Limas May 19, 2023 04:02 PM 
Actually, it probably can be used as a loaner once 
we fix the keys. Have to check with John. Related to 
SR 80595
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Jacob Limas May 19, 2023 03:58 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas May 19, 2023 03:58 PM 
Putting in PDR
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Jacob Limas May 19, 2023 02:13 PM 
Task reassigned to Jacob Limas.
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Jacob Limas May 19, 2023 02:13 PM 
I can head over to get it
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Lourdes Salazar May 19, 2023 12:49 PM 
Recycling computer because they no longer use it in
TRI. 20180303[Edit Inv]
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