Service Request Ticket - # 80703

Service Request Information

CONTACT Name Heide, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 25, 2023 10:30 AM
Department College of Education Phone 88324
Location Email heidek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210804[Edit Inv] (opens in a new window) Bldg/Room VAL 215
Service Tag Description Dell Latitude 5520
Serial No. CN0Y5H5JWSC001C700TJ Location Amanda Owren

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC B4:45:06:51:87:51


Wireless NIC D4:54:8B:AE:6A:7D

TECHS Submitted by Lauryn Aronson Contact laronson20@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Jun 15, 2023 12:47 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Jun 15, 2023 12:47 PM 
Task reassigned to Jacob Limas.
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Jacob Limas Jun 15, 2023 12:47 PM 
I checked with her and she said that they found a 
workaround.
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Jacob Limas Jun 14, 2023 01:14 PM 
****This is an email****
Hey Kathy,

I saw that you were having trouble printing form a 
specific excel document. I was wondering if that 
got resolved for you. If not, is there a time this 
week I can head over and check it out for you?

Thank you,

Jacob Limas
UCS Tech
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Lauryn Aronson May 25, 2023 10:30 AM 
can't print from a specific excel doc. sounds like others docs are fine, other programs are fine, other people/computers are fine. she tried restarting excel and her computer. 

88324
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