Service Request Ticket - # 80713

Service Request Information

CONTACT Name Poulin, Gregory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 30, 2023 02:34 PM
Department Creative Arts Phone 88241
Location Email pouling@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20221169[Edit Inv] (opens in a new window) Bldg/Room CH 203
Service Tag Description Apple 14-inch MacBook Pro, Apple M2 Pro Chip with 10-core CPU & 16-core GPU, 512GB SSD-Space Gray #MPHE3LL/A
Serial No. JQ1FKP44F0 Location Gregory Poulin

CPU Unknown


OS Unknown Software

Wireless NIC 5C:E9:1E:B4:02:85


Bluetooth NIC 5C:E9:1E:B5:1E:BF

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public
Entered by Date Memo
Lauryn Aronson Jun 12, 2023 10:18 AM 
Status changed from (7) Waiting for Contact to (5) Completed
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Lauryn Aronson Jun 12, 2023 10:18 AM 
picked up last week
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Lauryn Aronson Jun 08, 2023 10:50 AM 
Task reassigned to Lauryn Aronson.
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Lauryn Aronson Jun 08, 2023 10:50 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Lauryn Aronson Jun 08, 2023 10:50 AM 
****This is an outgoing email****
Hi Gregory,

I need some additional information regarding service request #80713

Description: install new setup 20221169[Edit Inv], replacing W20141291

Your computer and equipment are ready to be picked up or delivered and set up. Which would you prefer, and when are you available for this?

Additionally, do you need any specialty software installed on this computer? And are you the only person who will need admin rights on it?

Thank you,

Lauryn Aronson
UCS Tech.
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Public
Michael Volkmann May 30, 2023 04:58 PM 
Task reassigned to New Equip. Setup.
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Joanie Kinnaman May 30, 2023 02:53 PM 
inv 2022-0883
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Joanie Kinnaman May 30, 2023 02:43 PM 
inv# 2022-0883
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Joanie Kinnaman May 30, 2023 02:34 PM 
computer 20221169[Edit Inv]
dock 20221181[Edit Inv]
monitor 20210947[Edit Inv]
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