Service Request Ticket - # 80716

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 31, 2023 08:29 AM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160958[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1595LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 1595LH2 Location PDR

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:46:0A:C5

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Justin Cope May 31, 2023 11:04 AM 
Status changed from (1) Pending to (5) Completed
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Justin Cope May 31, 2023 11:04 AM 
Task reassigned to Justin Cope.
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Justin Cope May 31, 2023 11:04 AM 
replaced the keybord
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Mary Dycus May 31, 2023 08:29 AM 
Unplugged keyboard and restarted computer nothing.
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