Service Request Ticket - # 80726

Service Request Information

CONTACT Name Lehman, Shadron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 02, 2023 09:25 AM
Department President’s Office Phone 89472
Location Email lehmans@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

TECHS Submitted by Monica Valencia Contact valenciam@wou.edu
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public

Entered by Date Memo
Oneil Miguel Jun 07, 2023 02:19 PM
20141212[Edit Inv] and 20141217[Edit Inv] are the old ones
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Laurie McCoy Jun 07, 2023 12:05 PM
Status changed from (1) Pending to (5) Completed
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Laurie McCoy Jun 07, 2023 12:05 PM
Task reassigned to Justin Cope.
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Tony Benedetti White Jun 07, 2023 11:36 AM
computers delivered, inventory updated, old 
computers placed in two weeks.
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Laurie McCoy Jun 07, 2023 10:35 AM
****This is an outgoing email****
Hi Shadron,

I need some additional information regarding service 
request #80726

Description: Replacement computers for Cashiers 
Windows

The computers are done and ready to be set up. When 
is a good time today or this week for a tech to come 
by and set them up in your office? 

Best,
Laurie

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Tony Benedetti White Jun 05, 2023 01:29 PM
****This is an email****
They are our counter computers. We would like the 
standard installation. If Microsoft Office Suite and 
Adobe DC are not included we will need those too.
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Tony Benedetti White Jun 05, 2023 01:11 PM
****This is an email****
I am including Heather and Dona in this email. They 
are more familiar with the needs of the two 
computers.
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Tony Benedetti White Jun 05, 2023 11:27 AM
****This is an outgoing email****
Hi Shadron,

I need some additional information regarding service 
request #80726

Description: Replacement computers for Cashiers 
Windows
We are preparing 2 computers to replace computers 
for the cashier's window. Is there any additional 
software you need installed onto these computers?
-Tony
UCS Tech
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Tony Benedetti White Jun 05, 2023 11:25 AM
imaging computers
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Monica Valencia Jun 02, 2023 09:25 AM
Business Office is getting 2 2018 desktop 
computers to replace the current ones for the 
Cashiers windows

20181047[Edit Inv]
20181067[Edit Inv]
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