Service Request Ticket - # 80728

Service Request Information

CONTACT Name Helyer, Kella   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 02, 2023 03:42 PM
Department Financial Aid Phone 88475
Location Email helyerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190858[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 8M7RYY2 Description Latitude 7300 i5-8265U 13.3in non-touch Display
Serial No. 8M7RYY2 Location Nik Tech Laptop

CPU Intel Core i5-8365U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wireless NIC 4C:1D:96:99:02:78


Bluetooth NIC 4C:1D:96:99:02:7C


AUX NIC 98:E7:43:D5:DF:92

TECHS Submitted by Nathan Sauer Contact sauern@wou.edu 88960
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Justin Cope Jun 05, 2023 02:36 PM 
Status changed from (1) Pending to (5) Completed
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Justin Cope Jun 05, 2023 02:36 PM 
Task reassigned to Justin Cope.
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Justin Cope Jun 05, 2023 02:36 PM 
changed inventory
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Justin Cope Jun 05, 2023 01:48 PM 
Monitor 20181112[Edit Inv]
Dock 20200246[Edit Inv]
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Monica Valencia Jun 05, 2023 10:44 AM 
Justin is imaging laptop work the counter 20190585[Edit Inv]
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Nathan Sauer Jun 05, 2023 09:36 AM 
Priority changed from (3) Priority to (2) High Priority.
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Nathan Sauer Jun 02, 2023 04:00 PM 
Set up in WC140H
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Nathan Sauer Jun 02, 2023 03:42 PM 
New staff member is Shant Printzian - printzians. They 
would like a PC laptop. This person is replacing Eryca 
Latham's old position, so use a PC laptop out of the 
GFA pool.
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