Service Request Ticket - # 80729

Service Request Information

CONTACT Name Lilley, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2023 11:55 AM
Department Facilities Services Phone 88239
Location Email lilleym@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Justin Cope Jun 06, 2023 01:39 PM 
Status changed from (1) Pending to (5) Completed
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Justin Cope Jun 06, 2023 01:39 PM 
Task reassigned to Justin Cope.
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Justin Cope Jun 06, 2023 01:39 PM 
done
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Justin Cope Jun 06, 2023 12:33 PM 
****This is an outgoing email****
Hi Mark,

I need some additional information regarding 
service request #80729

Description: set up monitor for Mark Lilley in 
WUC


Sorry we weren't able to drop by yesterday to set 
up you monitor, but when would be a good time to 
come by and set it up for you.

Thanks,
Justin Cope
UCS
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Tony Benedetti White Jun 05, 2023 12:51 PM 
joanie would like whoever sets it up to make note of 
Mark's cpu/lapotop wou number and update it in 
inventory
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Tony Benedetti White Jun 05, 2023 12:48 PM 
****This is an email****
Office 134 on the 1st floor and anytime is fine
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Tony Benedetti White Jun 05, 2023 12:24 PM 
****This is an outgoing email****
Hi Mark,

I need some additional information regarding service 
request #80729

Description: set up monitor for Mark Lilley in WUC
I was wondering when a good time would be for UCS to 
come set up your monitor for you, I would also like 
to confirm that we are setting the monitor up in WUC 
210. Please let us know as soon as possible. Thank 
you!
-Tony
UCS Tech
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