Service Request Ticket - # 80731

Service Request Information

CONTACT Name Herb, Emily   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 05, 2023 01:49 PM
Department Human Resources Phone
Location Email herbe@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20161086[Edit Inv] (opens in a new window) Bldg/Room ITC 001
Service Tag Description Apple MacBook Pro 13-inch Space Gray #MPXT2LL/A
Serial No. C02TTK23HV29 Location PDR

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.12 (macOS Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511; TRANSFER from W#20101410 FEB2018: DataDesk 6.3 for MAC upgrade from VISA2011002901, , Camtasia for MAC Academic v2.3 from VISA2012003388; Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop FEB2018 SR#66550

Wireless NIC DC:A9:04:85:1B:84


Bluetooth NIC DC:A9:04:8C:41:FF


TECHS Submitted by Monica Valencia Contact valenciam@wou.edu
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public

Entered by Date Memo
Monica Valencia Jun 06, 2023 08:33 AM
Status changed from (1) Pending to (5) Completed
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Monica Valencia Jun 06, 2023 08:33 AM
returned
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Monica Valencia Jun 05, 2023 01:49 PM
Loaning out charger 
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