Service Request Ticket - # 80732

Service Request Information

CONTACT Name Cloud, Jaime   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2023 09:25 AM
Department Behavioral Sciences Division Phone 89211
Location Email cloudj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160532[Edit Inv] (opens in a new window) Bldg/Room BELL 209
Service Tag Description Apple iMac 27-in with Retina 5K Display #Z0RT
Serial No. D25SR07TGG7V Location Loaner - Robin Smith

CPU Intel Core i5(3.2GHz Quad-core)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511; SPSS from StudentTech license

Wired NIC A8:60:B6:14:EB:54


Wireless NIC 28:F0:76:64:A7:20


Bluetooth NIC 28:F0:76:64:A7:21

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact tbenedettiwhite20@wou.edu 88925

Tracking

Entered by Date Memo
Tony Benedetti White
Email

Public
Entered by Date Memo
Tony Benedetti White Jun 12, 2023 12:13 PM 
Task reassigned to Tony Benedetti White.
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Tony Benedetti White Jun 12, 2023 12:13 PM 
Status changed from (1) Pending to (5) Completed
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Tony Benedetti White Jun 12, 2023 12:13 PM 
successfully transferred set up from todd 311 to 
todd 341. updated inventory
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Sam Sevugan Jun 06, 2023 02:49 PM 
****This is an email****
Hello!

I called earlier and had a service request 
submitted to have a laptop, monitor, and keyboard 
moved from Todd 311 to Todd 341. I was able to 
provide the WOU number for the laptop, but not the 
monitor. Here is the number:

Monitor: 20200447[Edit Inv]

The professor who uses the laptop (Dr. Jaime 
Cloud) is available on Monday from 10am-12pm, but 
she also said that could schedule a time on 
Tuesday to come in if that day works better for 
you! I have CC'd her in this email in case you 
would like to schedule a time on Tuesday. 

Thanks! 
Kacie Ryden
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Lourdes Salazar Jun 06, 2023 09:47 AM 
waiting on Kacie to send over monitor WOU number.
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Lourdes Salazar Jun 06, 2023 09:25 AM 
Stuff from todd 311 needs to be moved. It's a mac 
laptop (20160532), a monitor and keyboard to be 
moved to Todd 341. This user will be here Monday 
10-12.  Kacie Ryden called in to put in this 
request on behalf of the user.
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