Service Request Ticket - # 80733

Service Request Information

CONTACT Name Aldrich, Patrick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2023 10:21 AM
Department The Research Institute Phone 89202
Location Email aldrichp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20211246[Edit Inv] (opens in a new window) Bldg/Room TODD 244
Service Tag 6ZTDGL3 Description Dell Latitude 5520: 11th Gen Intel Core i5-11 8 MB cache 4 cores, 8 threads, 2.60 to 4.40 GHz Turbo
Serial No. 6ZTDGL3 Location Patrick Aldrich

CPU 11th Gen Intel® Core- i5-1145G7, vPro 8


OS Unknown Software

Wired NIC 00:BE:43:36:53:8F


Wireless NIC 20:C1:9B:F9:5A:24

TECHS Submitted by Monica Valencia Contact valenciam@wou.edu
Primary Technician Contact lsalazar19@wou.edu 88925

Tracking

Entered by Date Memo
Lourdes Salazar
Email

Public
Entered by Date Memo
Lourdes Salazar Jun 12, 2023 02:21 PM 
Task reassigned to Lourdes Salazar.
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Lourdes Salazar Jun 12, 2023 02:21 PM 
Task reassigned to Lourdes Salazar.
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Lourdes Salazar Jun 12, 2023 02:21 PM 
Patrick picked up this computer.
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Monica Valencia Jun 07, 2023 10:39 AM 
Laptop is at the front desk ready for pick up
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Monica Valencia Jun 06, 2023 10:22 AM 
Computer is on the counter workstation. Dave M is 
working on getting the data on the TRI I:drive
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Monica Valencia Jun 06, 2023 10:21 AM 
Patrick would like to get admin rights on computer 
and get the data on it backed up to the TRI: I Drive
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