Service Request Ticket

Service Request Information

CONTACT	Name	Miranda-Aguilar, Blanca	Date	Jun 06, 2023 12:11 PM
	Department	Multicultural Student Services	Phone	88424
	Location		Email	mirandaaguilarb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20190855 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag		Description	Apple 13in MacBook Pro Touch Bar SpcGry #Z0W5
	Serial No.	FVFC22JJL414	Location	Loaner - Loaner Shelf
	CPU	Intel Core i5(1.4GHz quad-core, 8thGEN)
	OS	MAC OS X 10.15 (Catalina)	Software	Microsoft Office from XXXX2019009325; Subscription license of Stata/SE annual License (download) VISA2019010171 expires 11-13-2020;
	Wireless NIC	F8:FF:C2:47:F8:8D
	Bluetooth NIC	F8:FF:C2:5D:3F:21

TECHS	Submitted by	Oneil Miguel	Contact	omagno20@wou.edu	88925
	Primary Technician		Contact	omagno20@wou.edu	88925

Entered by	Date	Memo
Oneil Miguel			Email Public
Entered by	Date	Memo
Oneil Miguel	Jun 13, 2023 10:22 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Oneil Miguel	Jun 13, 2023 10:22 AM	Loaners and checkouts updated.	Add Attachment
Oneil Miguel	Jun 13, 2023 10:20 AM	Loaner has been returned. Inventory updated.	Add Attachment
Oneil Miguel	Jun 06, 2023 01:01 PM	She needs a mac with 2 screen functionality so we switched it with 20190855	Add Attachment
Oneil Miguel	Jun 06, 2023 12:25 PM	Loaners-n-Checkouts has a weird issue going on.	Add Attachment
Oneil Miguel	Jun 06, 2023 12:23 PM	Task reassigned to Oneil Miguel.	Add Attachment
Oneil Miguel	Jun 06, 2023 12:14 PM	Was Inventory updated: yes	Add Attachment Public
Oneil Miguel	Jun 06, 2023 12:14 PM	Was this added to Loaners-n-Checkouts app: yes	Add Attachment Public
Oneil Miguel	Jun 06, 2023 12:11 PM	Loaning out 20200874. check Service Request Ticket - # 80734 for more info.	Add Attachment