Service Request Ticket - # 80745

Service Request Information

CONTACT Name Morgan, Nicole   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 08, 2023 09:05 AM
Department Creative Arts Phone
Location Email morgann@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140337[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description HP Officejet Pro 8100 Color Inkjet ePrinter #CM752
Serial No. CN48QFV10S Location PDR pile!

Model CM752A Hostname
Notes Up To 20 ppm Black/16 ppm Color Borderless Printing Up To 8.5x11" Automatic Duplex Printing Ethernet & Wi-Fi Connectivity Print From Mobile Devices ePrint Compatible W-Fi; HP Officejet Pro 8100 ePrinter AC power Supply charger cable cord from VISA2016005903 NOV2016 order9498 Ink/Toner Refill BLK-HP950 Colors-Cyan, Magenta and yellow HP951

Wired NIC A0:2B:B8:67:09:4B


Wireless NIC C4:34:6B:10:60:DE

TECHS Submitted by Cadance Bunch Contact cabunch21@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Jun 08, 2023 01:18 PM 
Task reassigned to Jacob Limas.
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Jacob Limas Jun 08, 2023 01:18 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Jun 08, 2023 01:18 PM 
We swapped the one in her office 20220672[Edit Inv] with the 
20140337[Edit Inv] one. They need a new printer to get rid of 
the streaks
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Lauryn Aronson Jun 08, 2023 09:09 AM 
Priority changed from (3) Priority to (2) High Priority.
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Cadance Bunch Jun 08, 2023 09:05 AM 
****This is an email****
The printer in Rice 101 is still acting up.  Last 
night it was printing tickets for the show with 
massive streaking or printing half on one page and 
half on a second page.  We ended up having to run 
back and forth to the copy room when selling 
tickets.  Is there any way someone could come take 
a look at it again today?  I am not sure if it 
would be possible to get a replacement since we 
have shows for the next four nights and really 
need to streamline our ticketing process.
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