Service Request Ticket

Service Request Information

CONTACT	Name	Garcia, Roseanna	Date	Jun 08, 2023 09:55 AM
	Department		Phone	14069
	Location		Email	garciar@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20210249 (opens in a new window)	Bldg/Room	SSC 126
	Service Tag		Description	Xerox WorkCentre 6515/DN Color Duplex Network Laser Printer - Multifunction
	Serial No.	5AV337074	Location	Roseanna Garcia
	Model	6515DN	Hostname	tpsss-pencils
	Notes	Print, Scan, Copy, Fax; Print Res: 1200x2400 dpi, Print Speed: 30 ppm (Simplex), Optical Scan Res: 600x600 dpi; Max Doc Size: 8.5x14in, Duplex Printing; 50-Sheet Single-Pass Duplex ADF; 250-Sheet Input & 50-Sheet Bypass Trays; Color Touchscreen; Easy-Access USB Port; Recommended Monthly Print Volume: Up to 3,000 pages; USB 3.0 and Ethernet Connectivity	Ink/Toner Refill	106R03473 Standard Capacity Cyan Print Cartridge, 106R03474 Standard Capacity Magenta Print Cartridge, 106R03475 Standard Capacity Yellow Print Cartridge, 106R03476 &Standard Capacity Black Print Cartridge;
	Wired NIC	9C:93:4E:DD:50:AD

TECHS	Submitted by	Cadance Bunch	Contact	cabunch21@wou.edu	88925
	Primary Technician		Contact	jlimas21@wou.edu	88925

Entered by	Date	Memo
Jacob Limas			Email Public
Entered by	Date	Memo
Jacob Limas	Jun 15, 2023 12:45 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jacob Limas	Jun 15, 2023 12:45 PM	We taped the cord and it's all good to go now	Add Attachment
Jacob Limas	Jun 15, 2023 10:09 AM	We moved the printers and got everything working. We need to tape the ethernet cord though.	Add Attachment
Jacob Limas	Jun 15, 2023 10:05 AM	Task reassigned to Jacob Limas.	Add Attachment
Lourdes Salazar	Jun 15, 2023 08:14 AM	**This is an email** Good morning! In addition to moving the printer in room 215 to 213, we will also need the small printer in the photo (in previous email) to be moved to another area within 213. Thank you!	Add Attachment
Mary Dycus	Jun 14, 2023 10:00 AM	**This is an email** Hello, Would we be able to put a small printer on top of a laptop cart? Thank you! Roseanna Garcia	Add Attachment IMG_1863.jpg
Mary Dycus	Jun 12, 2023 09:47 AM	**This is an email** Hello! I am just checking if this is do-able for Thursday or Friday morning? Thank you!	Add Attachment
Cadance Bunch	Jun 08, 2023 09:55 AM	**This is an email** I would like to schedule printer #20210249 to be moved from RWEC 215 (main office) to RWEC 213 on either June 15 or June 16. I will be available either day 8am - noon.	Add Attachment