Service Request Ticket - # 80760

Service Request Information

CONTACT Name Garcia, Roseanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2023 08:40 AM
Department Phone 14069
Location Email garciar@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20220698[Edit Inv] (opens in a new window) Bldg/Room SSC Resource work room
Service Tag Description Xerox C315 Multifunction Printer
Serial No. QRF871166 Location

Model C315/DNI Hostname tpsss-ruler
Notes Ink/Toner Refill

Wired NIC 9C:93:4E:ED:70:78

TECHS Submitted by Mary Dycus Contact mdycus20@wou.edu 88925
Primary Technician Contact tbenedettiwhite20@wou.edu 88925

Tracking

Entered by Date Memo
Tony Benedetti White
Email

Public
Entered by Date Memo
Tony Benedetti White Jun 12, 2023 09:28 AM 
Task reassigned to Tony Benedetti White.
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Tony Benedetti White Jun 12, 2023 09:28 AM 
Status changed from (1) Pending to (5) Completed
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Tony Benedetti White Jun 12, 2023 09:28 AM 
changed paper size settings to actual paper size
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Mary Dycus Jun 12, 2023 08:40 AM 
****This is an email****
Thanks Mary!  I am in today until noon. Or, 
Tuesday - Friday 8am - noon.

Roseanna Garcia
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Mary Dycus Jun 12, 2023 08:40 AM 
****This is an email****
Hello,

Printer 20220698[Edit Inv] in the TPSSS Resource Room (RWEC 
213) is giving a message of a paper jam whenever a 
page is printed. The toner was replaced last week 
(thank you) but now it seems to indicate a paper 
jam.

Thank you!

Roseanna Garcia
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