Service Request Ticket - # 80775

Service Request Information

CONTACT Name Chaves, Keats   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 14, 2023 08:31 AM
Department Phone 89407
Location Email chavesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20221156[Edit Inv] (opens in a new window) Bldg/Room PP 106
Service Tag 4HBGHS3 Description Dell Latitude 5530, 16GB, 2x8 GB DDR4, 512 GB M2, PCIe NVMe with case
Serial No. CN0588GXWSC00324004K Location Lauren Kennedy

CPU Unknown


OS Unknown Software DS Control Point

Wired NIC E8:B5:D0:F8:81:70


Wireless NIC 70:D8:23:8F:67:BD


Bluetooth NIC 70:D8:23:8F:67:C1

TECHS Submitted by Nathan Sauer Contact sauern@wou.edu 88960
Primary Technician Contact volkmannm@wou.edu 88188

Tracking

Entered by Date Memo
Michael Volkmann
Email

Public
Entered by Date Memo
Michael Volkmann Jun 30, 2023 09:30 AM 
Status changed from (1) Pending to (5) Completed
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Michael Volkmann Jun 30, 2023 09:30 AM 
Add charge of DP to USB-C Adapter for mac two-
monitor setup.

Added Printer Workcentre 6027 - USB connected.
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Joanie Kinnaman Jun 20, 2023 01:27 PM 
MONITORS STAY THE SAME
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Joanie Kinnaman Jun 20, 2023 01:27 PM 
MAC LAPTOP: 20221172[Edit Inv]
CALDIGIT DOCK: 20221183[Edit Inv]
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Nathan Sauer Jun 20, 2023 01:23 PM 
UPDATE! He decided he would like a Mac now. Please 
reassign him a Mac instead.
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Joanie Kinnaman Jun 14, 2023 09:34 AM 
aptop: 20221156[Edit Inv]
dock: 20211268[Edit Inv]
monitor: (2) 20221213[Edit Inv]  20221212[Edit Inv]
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Nathan Sauer Jun 14, 2023 08:31 AM 
Setup in AD 202A on *June 30*. 

Charge 2nd monitor to PRO902.
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