Service Request Ticket - # 80789

Service Request Information

CONTACT Name Smith, Robin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 20, 2023 04:38 PM
Department Social Science Phone 88357
Location Email smithr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160532[Edit Inv] (opens in a new window) Bldg/Room BELL 209
Service Tag Description Apple iMac 27-in with Retina 5K Display #Z0RT
Serial No. D25SR07TGG7V Location Loaner - Robin Smith

CPU Intel Core i5(3.2GHz Quad-core)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511; SPSS from StudentTech license

Wired NIC A8:60:B6:14:EB:54


Wireless NIC 28:F0:76:64:A7:20


Bluetooth NIC 28:F0:76:64:A7:21

TECHS Submitted by Monica Valencia Contact valenciam@wou.edu
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Jun 26, 2023 02:04 PM 
Status changed from (1) Pending to (5) Completed
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Monica Valencia Jun 26, 2023 02:04 PM 
Re-installed Sophos
Added printers and codes
Helped with Zoom
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Monica Valencia Jun 21, 2023 04:08 PM 
Help setting up SS-Copier on new iMac
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Monica Valencia Jun 20, 2023 04:40 PM 
Needs a headset
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Monica Valencia Jun 20, 2023 04:38 PM 
Any afternoon would be best this week.  Wants to 
learn how to use zoom phone and well.

Email before heading over
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