Service Request Ticket - # 80803

Service Request Information

CONTACT Name Romine, Jeannie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 22, 2023 04:17 PM
Department Phone 88285
Location Email rominej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20171285[Edit Inv] (opens in a new window) Bldg/Room PP 123
Service Tag Description Xerox VersaLink C7000/DN Color 11X17 Laser Printer
Serial No. 6UA327079 Location Planning Office, Donna Litchfield

Model C7000/DN Hostname pp-planning
Notes ideal for small to mid size workgroups of 5 to 15 users, Up to 35 pages per minute color and black-and-white, Up to 1200 x 2400 dpi, Print up to 11.7" x 17"(Tabloid), Auto Duplex: Standard, Paper Capacity: 620 sheets standard/2,180 max, Trays: Bypass tray- 100sheets & Tray 1- 520 sheets, Printer Memory: 2GB, Ethernet 10/100/1000 Base-T, High-speed USB 3.0, Recommended Monthly Print Volume: Up to 10,000 pages, included: Standard toner cartridges – One of each color (Cyan, Magenta, Yellow): 3,300 pages; Black: 5,300 pages, Base Unit Dimensions: 23.23" W/26.41" D/ 25.08" H Weight: 119.71 lbs, One-year on-site warranty; ALSO ordered: addt'l 520 sheet tray 097S04910 ORDER IN FY18/19 UCS2018007814; IP ADDRESS:140.211.116.41 Ink/Toner Refill

Wired NIC 9C:93:4E:92:73:4A

TECHS Submitted by Jack Martinis Contact rmartinis22@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Tony Benedetti White Jun 23, 2023 04:10 PM 
Status changed from (1) Pending to (5) Completed
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Tony Benedetti White Jun 23, 2023 03:35 PM 
used ip finder thingy to find the port that was 
previously used for PP-Planning(or PP-Planner) and 
plugged it in, ran a test print from Jeannie's 
computer and it worked
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Monica Valencia Jun 23, 2023 09:52 AM 
Task reassigned to Monica Valencia.
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Monica Valencia Jun 23, 2023 09:48 AM 
****This is an outgoing email****
Hi Jeannie,

Regarding service request #80803 for setting up 
printer. Is there a good time for me to come today 
and get the printer set up?

Best,
Monica
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Public
Jack Martinis Jun 22, 2023 04:18 PM 
Building Physical Plant, will email Jeanie about scheduling tomorrow 
(6/23).
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Jack Martinis Jun 22, 2023 04:17 PM 
Printer was in the room when user moved into the room, and they 
would like to use it.
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