Service Request Ticket - # 80807

Service Request Information

CONTACT Name Skinkis, Paul   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2023 10:18 AM
Department Facilities Services Phone 88974
Location Email skinkisp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20221158[Edit Inv] (opens in a new window) Bldg/Room PP 114
Service Tag CFBGHS3 Description Dell Latitude 5530, 16GB, 2x8 GB DDR4, 512 GB M2, PCIe NVMe with case
Serial No. CN0588GXWSC00324003V Location Paul Skinkis

CPU Unknown


OS Unknown Software

Wired NIC E8:B5:D0:F8:7F:C4


Wireless NIC 70:D8:23:8E:43:24


Bluetooth NIC 70:D8:23:8E:43:28


TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public

Entered by Date Memo
Tony Benedetti White Jul 05, 2023 02:09 PM
Status changed from (1) Pending to (5) Completed
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Tony Benedetti White Jul 05, 2023 02:06 PM
delivered setup
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Tony Benedetti White Jul 05, 2023 11:40 AM
Ran into Paul in the office, Scheduled to do the set 
up @1
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Tony Benedetti White Jul 05, 2023 11:27 AM
****This is an outgoing email****
Hi Paul,

I have an update regarding service request #80807

Description: set up 20221158[Edit Inv] GFA replacing 20150336[Edit Inv]

Your new equipment set up is ready, is there any 
special software that you would like installed? 
before we replace your loaner, make sure all your 
files are on your H drive. In addition, when we do 
your set up we will need to transfer any important 
files from your old hard drive(from the super slow 
computer) onto the new computer. We will bring a usb 
hard drive reader with us to do that. Let us know 
your availability for today & the rest of the week 
and we will get back to you on when we can come do 
that set up!

-Tony 
UCS Tech
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Public
Jack Martinis Jun 27, 2023 04:42 PM
Admin rights bestowed for Paul Skinkis on 20221158[Edit Inv], 
also has been added to the Physical Plant's 
directory. I believe this is ready for drop off!
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Joanie Kinnaman Jun 26, 2023 10:13 AM
inv # 2022-0962
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Jack Martinis Jun 23, 2023 03:55 PM
Started imaging, needs admin rights and added to AD
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Tony Benedetti White Jun 23, 2023 02:33 PM
laptop on imaging counter
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Joanie Kinnaman Jun 23, 2023 10:19 AM
monitor 20211191[Edit Inv]
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Joanie Kinnaman Jun 23, 2023 10:18 AM
Dock 20211270[Edit Inv]
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Joanie Kinnaman Jun 23, 2023 10:18 AM
laptop 20221158[Edit Inv]
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