Service Request Ticket - # 80819

Service Request Information

CONTACT Name Lange, Marjory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 26, 2023 02:38 PM
Department Humanities Division Phone 88307
Location Email langem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180025[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag Description Dell Latitude 5490, i5-8250U, 1.6GHZ quad core
Serial No. 54R5Q2 Location Classroom Support Laptops

CPU Intel Core i5-8250U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wired NIC E4:B9:7A:0D:22:BD


Wireless NIC 3C:6A:A7:7B:91:BB


Bluetooth NIC 3C:6A:A7:7B:91:BF

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
Lourdes Salazar Jun 27, 2023 04:07 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Lourdes Salazar Jun 27, 2023 04:07 PM 
Task reassigned to John Rushing.
 Add Attachment
Lourdes Salazar Jun 27, 2023 04:07 PM 
20180025[Edit Inv] was brought back along with the bag, 
charger, and hdmi
 Add Attachment
Lourdes Salazar Jun 27, 2023 01:41 PM 
User will bring this by before 5 today, she will 
call if something changes
 Add Attachment
Lourdes Salazar Jun 27, 2023 01:37 PM 
coming with charger, bag, mouse, and HDMI cord. User 
picked this up at 1:30 today.
Add Attachment
Lourdes Salazar Jun 26, 2023 02:38 PM 
The loaner is up at the front desk. for day use.
Add Attachment