Service Request Ticket - # 80833

Service Request Information

CONTACT Name Scott, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 28, 2023 02:44 PM
Department Humanities Division Phone 88906
Location Email scottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Hannah Warner Contact hwarner18@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Sep 13, 2023 02:41 PM 
Status changed from (1) Pending to (5) Completed
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Monica Valencia Sep 12, 2023 11:13 AM 
Both printers are set up
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Monica Valencia Sep 07, 2023 08:43 AM 
****This is an email****
Can we meet outside of BELL 119 at 10am?  I can 
set up that printer and then we can go to Maaske 
from there?
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Monica Valencia Sep 06, 2023 10:22 AM 
Emailed for setup. Since I can't access the rooms
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Laurie McCoy Sep 05, 2023 04:19 PM 
****This is an email****
Can you please tell me the status of these two new 
printers getting set up?

 

Thank you.

 

Karen
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Monica Valencia Aug 24, 2023 03:43 PM 
****This is an email****

There are two new printers that the Humanities 
Division ordered and UCS received them late June.

 

BELL 119:  This is a replacement printer for WOU 
#20080930[Edit Inv]
These people should be mapped to this as their 
default printer:

 



 

 

MA 320:  This is new printer, but there’s an old 
printer in there, never used.
These people should be mapped to this printer as 
their default printer.

 


 

 

We need to have the new ones set up, and the old 
printers need to be taken away. 

 

Please let me know if I need to be there to let 
you in the offices for set up. 

 

I've copied Joannie to request her assistance with 
the equipment, as well.
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Monica Valencia Aug 23, 2023 09:16 AM 
****This is an outgoing email****
Hi Karen,

Regarding service request #80833

Description: Deliver and set up printer


Are the two printers new ones or are they replacing 
old printers? If they are replacements do you have 
the W#'s or know what the names of them are? 


Best,
Monica
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Public
Jack Martinis Jul 06, 2023 11:12 AM 
Task reassigned to Monica Valencia.
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Hannah Warner Jun 28, 2023 02:46 PM 
printer 20221255[Edit Inv]
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Hannah Warner Jun 28, 2023 02:44 PM 
printer 20221254[Edit Inv]
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