Service Request Ticket

Service Request Information

CONTACT	Name	Winningham, Rob	Date	Jun 30, 2023 09:35 AM
	Department	Social Science	Phone	88297
	Location		Email	winninr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20170533 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag		Description	Apple MacBook Pro 13-inch Space Gray #MPXT2LL/A
	Serial No.	C02W36XTHV29	Location	parts pile
	CPU	Intel Core i5(2.3GHz dual-core, 64MB eDRAM)
	OS	MAC OS X 10.12 (macOS Sierra)	Software	MSDesktopEdOffice201*MAC XXXX2017006552;
	Wireless NIC	8C:85:90:A8:7E:8F
	Bluetooth NIC	8C:85:90:AC:1E:1A

TECHS	Submitted by	Tony Benedetti White	Contact	tbenedettiwhite20@wou.edu	88925
	Primary Technician		Contact	rmartinis22@wou.edu	88925

Entered by	Date	Memo
Jack Martinis			Email Public
Entered by	Date	Memo
Jack Martinis	Aug 02, 2023 10:28 AM	Task reassigned to Jack Martinis.	Add Attachment
Jack Martinis	Aug 02, 2023 10:28 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jack Martinis	Aug 02, 2023 10:27 AM	Loaners n checkouts updated: yes	Add Attachment
Jack Martinis	Aug 02, 2023 10:25 AM	Was inventory updated: yes	Add Attachment
Jack Martinis	Aug 02, 2023 10:24 AM	Loaner 20170533 picked up from Rob today, as we installed his new equipment today. Put in two weeks pile, closing ticket.	Add Attachment
Tony Benedetti White	Jun 30, 2023 09:38 AM	Was Inventory updated: yes	Add Attachment Public
Tony Benedetti White	Jun 30, 2023 09:38 AM	Was this added to Loaners-n-Checkouts app: yes	Add Attachment Public
Tony Benedetti White	Jun 30, 2023 09:35 AM	loaner laptop for sr 80838	Add Attachment