Service Request Ticket - # 80864

Service Request Information

CONTACT Name Sellers, Shawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 12, 2023 12:07 PM
Department College of Education Phone 88985
Location Email sellerss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20160164[Edit Inv] (opens in a new window) Bldg/Room RWEC 249
Service Tag 29JK092 Description Dell Ultrasharp 23-inch Multimedia Monitor #UZ2315
Serial No. 29JK092 Location Shawn Sellers, NTT Instructor
TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

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Entered by Date Memo
Jack Martinis Jul 12, 2023 12:43 PM 
Task reassigned to Jack Martinis.
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Jack Martinis Jul 12, 2023 12:43 PM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Jul 12, 2023 12:43 PM 
I went over to RWEC 237 and helped fix the monitor that wasn't 
displaying - it was simply a loose barrel AC connector that was 
causing the monitor to not get any power. I also helped her switch the 
default camera for her zoom. Complete!
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Jack Martinis Jul 12, 2023 12:19 PM 
****This is an outgoing email****
Hi Shawn,

Description: Monitor not working

Am I able to run over real quick and diagnose your monitor?

-Thanks
-Jack Martinis, UCS Tech.
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Sam Sevugan Jul 12, 2023 12:07 PM 
Monitor quit working. User says its not getting 
power either. Please go before 2pm today if not she 
is also available Friday (7/14) after 10am
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