Task reassigned to Jack Martinis.

Everythings updated; will have to grab MAC address 
from the laptop later. Completing ticket.

I was able to setup the setup! We had a problem with 
duo at first, but that was a quick fix. I took 
monitor: and PC: , along with her old mouse and 
keyboard. There was a monitor from 2009 that was 
exempt in inventory and thus it stayed. A fellow 
staff member in HR assisted her in downloading the 
docstar epicor client! Setup already had an ethernet 
port that worked.

****This is an email****

Yes, I have time! 

****This is an email****

Yes, that would be fine. Today would be perfect I’ll 
be in the office the rest of the afternoon! 
-kaitlin 

Need to know how to install epicor docstar client, 
John said it's something we do there when we set the 
laptop up.

I won't be here tomorrow or friday.

****This is an email****

Yes, that would be fine let me know if you need to 
come in anytime later I'll be in the office until 5.
-Kaitlin 

****This is an outgoing email****
Hi Kaitlin,

I am just going on lunch now which means I won't be 
back until around 2:30. Would I be able to do this 
install today around then?

-Jack Martinis, UCS Tech.

****This is an outgoing email****
Hi Kaitlin,

Would sometime after 2pm tomorrow work for you?

-Jack Martinis, UCS Tech.

****This is an outgoing email****
Hi Kaitlin,

Description: set up new system for Kaitlin GFA 
replacing 20181063

I was told that Docstar is something we install when 
we install the computer; it is downloaded through a 
browser and would be best to be logged in through 
your user. Do you have a time that works best with 
you for me to install this new setup?

-Jack Martinis, UCS Tech.

****This is an outgoing email****
Hi Kaitlin,

I need some additional information regarding service 
request #80897

Description: set up new system for Kaitlin GFA 
replacing 20181063

I have your new laptop imaged and updated. Do you 
know if you will need any special software asides 
the normal few (office, adobe, zoom..)?

-Jack Martinis, UCS Tech.

Laptop all up to date, admin rights added, and I 
believe it was moved into the correct directory. All 
it needs is Duo to be installed for HR. Also, will 
ask them if they need any other special software.

windows installed! doing further updates

laptop brought to imaging counter for imaging.