Service Request Ticket - # 80898

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 21, 2023 09:38 AM
Department University Computing Solutions Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20200965[Edit Inv] (opens in a new window) Bldg/Room RWEC 261
Service Tag 58FC2F3 Description Dell Latitude 5420
Serial No. 58FC2F3 Location Karen Spiegel

CPU 10th Generation Intel Core 15-10310U


OS Unknown Software

Wired NIC 38:14:28:5B:DC:32


Wireless NIC 80:B6:55:90:87:0B


Bluetooth NIC 80:B6:55:90:87:0F


TECHS Submitted by Monica Valencia Contact valenciam@wou.edu
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public

Entered by Date Memo
Monica Valencia Jul 21, 2023 12:29 PM
Task reassigned to Monica Valencia.
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Monica Valencia Jul 21, 2023 12:29 PM
Status changed from (1) Pending to (5) Completed
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Monica Valencia Jul 21, 2023 09:39 AM
Equipment picked up

Dock and Laptop going to GFA Pool. Monitors will be 
loaners 
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Monica Valencia Jul 21, 2023 09:38 AM
Departure Equipment for John Boileau

Laptop 20200965[Edit Inv]
Dock 20200348[Edit Inv]
Monitor 20141025[Edit Inv]
Monitor 20141011[Edit Inv]
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