Service Request Ticket - # 80905

Service Request Information

CONTACT Name Garcia, Roseanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 24, 2023 04:54 PM
Department Phone 14069
Location Email garciar@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20230058[Edit Inv] (opens in a new window) Bldg/Room RWEC 232
Service Tag 2YV84P3 Description Dell 24 Video Conferencing Monitor C2422HE
Serial No. CN0K8N80WSL0035HAXML Location Sheree Solario
TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

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Entered by Date Memo
Jack Martinis Jul 28, 2023 03:43 PM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Jul 28, 2023 03:43 PM 
Picked up monitor 20160157[Edit Inv], it appeared as GFA as it 
wasn't on Sheree's list of department equipment. 
What was on that list was the other monitor, 
20200499[Edit Inv]. They put it in TPSSS storage for later 
use. I brought back 20160157[Edit Inv], as they said they 
didn't need it.
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Jack Martinis Jul 28, 2023 12:04 PM 
****This is an outgoing email****
Hi Roseanna,

Yes, I am available at or after 2:30. 

-Jack Martinis, UCS Tech.
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Jack Martinis Jul 28, 2023 12:04 PM 
****This is an email****

I absolutely do! 

Do you have time after 2:30?

Sheree
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Jack Martinis Jul 28, 2023 11:18 AM 
****This is an outgoing email****

Hi Sheree, 

I have two monitors to install for you, I was 
curious if you had any availability to do this 
today?

-Jack Martinis, UCS Tech.
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Jack Martinis Jul 28, 2023 11:17 AM 
****This is an email****

Hi!

Yes - she is in her office.
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Jack Martinis Jul 28, 2023 11:05 AM 
****This is an outgoing email****
Hi Roseanna,

Is Sheree in today by chance to install these?

-Jack Martinis, UCS Tech.
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Jack Martinis Jul 25, 2023 09:05 AM 
****This is an outgoing email****
Hi Roseanna,

I need some additional information regarding service 
request #80905

Description: Sheree Solario 2 new monitors 20230058[Edit Inv] 
& 20230059[Edit Inv]

Are you available any time today for me to install 
these monitors?

-Thanks
-Jack Martinis, UCS Tech.
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