Service Request Ticket - # 80907

Service Request Information

CONTACT Name Garcia, Roseanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 24, 2023 05:00 PM
Department Phone 14069
Location Email garciar@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20230062[Edit Inv] (opens in a new window) Bldg/Room RWEC 251
Service Tag CJV84P3 Description Dell 24 Video Conferencing Monitor C2422HE
Serial No. CN0K8N80WSL0035HARSL Location Roseanna Garcia
TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

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Entered by Date Memo
Jack Martinis Jul 25, 2023 04:52 PM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Jul 25, 2023 04:51 PM 
I hooked up these monitors, 20230062[Edit Inv] & 20230063[Edit Inv], in 
room 251 RWEC for Roseanna Garcia. They replaced 
monitors 20211185[Edit Inv] and 20200439[Edit Inv]. 20211185[Edit Inv] was a GFA 
and was returned to the GFA pool, 20200439[Edit Inv] was a 
department funded monitor and it is currently left 
in Roseanna's room, she said she would give it to 
the proper person who would allocate it to somewhere 
in the department. Either that person will update 
inventory for it, or Roseanna said she would send me 
an email with what happened to it so I can update 
inventory appropriately. Closing ticket.
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Jack Martinis Jul 25, 2023 02:25 PM 
****This is an outgoing email****
Hi Roseanna,

Description: set up 2 monitors 20230062[Edit Inv] & 20230063[Edit Inv]

Are you available for me to set these up? These are 
not the ones for Sheree, I believe they're for you.

Let me know what works for you,

-Thanks
-Jack Martinis, UCS Tech.
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Jack Martinis Jul 25, 2023 09:16 AM 
****This is an email****

I am leaving today at 10am then will return at 1pm 
and will be here until 5pm. If anytime after 1pm 
works for you - that would be great!

Thank you!
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Jack Martinis Jul 25, 2023 09:07 AM 
****This is an outgoing email****
Hi Roseanna,

I need some additional information regarding service 
request #80907

Description: set up 2 monitors 20230062[Edit Inv] & 20230063[Edit Inv]

Are you available any time today for me to set these 
up?

-Thanks
-Jack Martinis, UCS Tech.
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