Service Request Ticket - # 80912

Service Request Information

CONTACT Name Garcia, Roseanna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 26, 2023 09:32 AM
Department Phone 14069
Location Email garciar@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20230062[Edit Inv] (opens in a new window) Bldg/Room RWEC 251
Service Tag CJV84P3 Description Dell 24 Video Conferencing Monitor C2422HE
Serial No. CN0K8N80WSL0035HARSL Location Roseanna Garcia
TECHS Submitted by Monica Valencia Contact valenciam@wou.edu
Primary Technician Contact tbenedettiwhite20@wou.edu 88925

Tracking

Entered by Date Memo
Tony Benedetti White
Email

Public
Entered by Date Memo
Tony Benedetti White Jul 26, 2023 04:51 PM 
Status changed from (1) Pending to (5) Completed
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Tony Benedetti White Jul 26, 2023 04:51 PM 
Task reassigned to Tony Benedetti White.
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Tony Benedetti White Jul 26, 2023 04:51 PM 
plugged the cord back in.
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Monica Valencia Jul 26, 2023 09:33 AM 
****This is an email****
I am free 8am - 5pm.
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Monica Valencia Jul 26, 2023 09:33 AM 
****This is an email****
I will create a service request to have someone 
assist you with your monitor. Can I get the W# for 
the monitor and your availability for later today 
and tomorrow?
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Monica Valencia Jul 26, 2023 09:32 AM 
****This is an email****
Thank you! #20230062[Edit Inv]
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Monica Valencia Jul 26, 2023 09:32 AM 
****This is an email****
I accidentally unplugged a cord on the monitor and 
now I cant see where it is supposed to be plugged 
in. Help
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