I went over there and installed the rest of the 
equipment, taking back the desktop 20140867 and 
monitor 20140746. There was a 2010 monitor that 
should be exempt that he is keeping in the room. 
Everything worked accordingly, closing ticket.

Status changed from (2) Scheduled to (1) Pending

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Fantastic! I have it in my calendar, and I look 
forward to seeing you then.

Best,
Ethan

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Yes, that works for me! I will put that in my 
schedule. See you then!

-Jack Martinis, UCS Tech.

****This is an outgoing email****
Hi Ethan,

I wanted to check in with you to see when a good 
time would be to install that equipment and swap out 
the old desktop. I'm here all this week, as well as 
next week, so whatever works for you works for me. 

-Jack Martinis, UCS Tech.

Equipment besides the new laptop was returned to new 
equipment setup, I will reach out to him tomorrow / 
soon to install this all.

****This is an outgoing email****

Okay, we could definitely try your hotspot in the 
room! 

****This is an outgoing email****

Hi Ethan, I was making sure I have everything 
prepared for your laptop this evening, and I 
installed the VPN on your laptop for use off campus. 
The only thing is, it needs your login so it can be 
configured on your account; how it is set up 
currently, it will ask for the VPN server address 
and ask for your login when you initially sign into 
it. It is fairly easy, and there are instructions 
through here: https://wou.edu/ucs/remote-access/ and 
under 'WOU vpn,' step 12 and onward. The only thing 
you would have to do is upon initially opening Cisco 
AnyConnect (our school's vpn), it will ask for a 
server to connect to, which is simply ra.wou.edu; 
you hit connect, and then it asks for your schools 
login and you are done. If you prefer me to do this, 
it would be great if you could meet me here before 
our scheduled equipment setup, or you can come in 
after, because we need to be off the school's wifi / 
internet to be able to connect it. Alternatively, 
you would also be able to attempt this at home when 
you are off the schools network.

-Jack Martinis, UCS Tech.

****This is an outgoing email****
Hi Ethan,

Yes, you are able to take your laptop for use 
elsewhere. If you plan on using it off campus, we 
will have to install the schools VPN so you can 
connect to internet off campus. This coming Monday @ 
3pm would work for me to come install this setup in 
your office.

-Jack Martinis, UCS Tech.

****This is an outgoing email****

Normally, we deliver and setup the equipment 
ourselves in your office on campus to make sure that 
little things like the monitors are ordered 
properly, the ethernet port is active, etc. This 
isn't a setup you are taking for at home use is it?

-Jack Martinis, UCS Tech.

Status changed from (1) Pending to (6) Ready to Deliver

****This is an email****
Hi Jack,
Thanks for reaching out. I just need the standard 
software on there. Office, Adobe, Zoom, etc. Nothing 
specialized. However, I would like to make sure that 
I have administrator privileges on the machine, so I 
can download, install, and all that without bumping 
into problems.

Laptop 20230010 taken down, nvme taken out and 
started copying from nvme master.

laptop 20230010  
monitor 20230067  
DOCK 20220054