Service Request Ticket - # 80952

Service Request Information

CONTACT Name Heide, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 07, 2023 12:27 PM
Department College of Education Phone 88324
Location Email heidek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
peripheral Edit WOU # 20210824[Edit Inv] (opens in a new window) Bldg/Room RWEC 139
Service Tag HG31XK3 Description Dell Thunderbolt Dock #WD19TBS
Serial No. HG31XK3 Location Kathy Heide
TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact aitarok@wou.edu 88925

Tracking

Entered by Date Memo
Kyla Aitaro
Email

Public
Entered by Date Memo
Kyla Aitaro Aug 08, 2023 01:35 PM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Kyla Aitaro Aug 08, 2023 01:35 PM 
installed mouse to 20210824[Edit Inv]
 Add Attachment
Kyla Aitaro Aug 07, 2023 03:48 PM 
Status changed from (1) Pending to (2) Scheduled
 Add Attachment
Kyla Aitaro Aug 07, 2023 03:48 PM 
Status changed from (1) Pending to (2) Scheduled
 Add Attachment
Kyla Aitaro Aug 07, 2023 03:48 PM 
Will install mouse to 20210824[Edit Inv] on 08/08 @ 1pm.
Add Attachment
Kyla Aitaro Aug 07, 2023 03:47 PM 
****This is an outgoing email****
Hi Kathy,

That time frame works for me. See you then!

Best regards,
Kyla
 Add Attachment
Kyla Aitaro Aug 07, 2023 03:46 PM 
****This is an email****
Thank you! I’m sorry I missed you. 
I’ll be in my office tomorrow from 9:30 to 2:00. 
If that time doesn’t work I can give you other 
dates/times.
Thanks,
Kathy
Add Attachment
Kyla Aitaro Aug 07, 2023 03:20 PM 
****This is an outgoing email****
Hi Kathy,

My name is Kyla Aitaro from UCS. Just wanted to 
let you know that your wireless mouse has arrived. 
I came by your office today 08/07/23 around 2:50pm 
and you weren't there. Please let me know what 
time works for you so I can come in and set it up.

Best Regards,

Kyla
Add Attachment
Joanie Kinnaman Aug 07, 2023 12:28 PM 
inv#2023-0103
 Add Attachment
Joanie Kinnaman Aug 07, 2023 12:27 PM 
put mouse on shelf in hallway
 Add Attachment