Service Request Ticket - # 80953

Service Request Information

CONTACT Name Burcham, Christyn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 08, 2023 09:27 AM
Department Human Resources Phone 89343
Location Email burchamc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161083[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch Space Gray #MPXT2LL/A
Serial No. C02TTFJNHV29 Location PDR

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.12 (macOS Sierra) Software MSDesktopEdOffice201*MAC XXXX2016005511;

Wireless NIC DC:A9:04:85:DD:47


Bluetooth NIC DC:A9:04:8C:06:AB

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact lmccoy21@wou.edu 88925

Tracking

Entered by Date Memo
Laurie McCoy
Email

Public
Entered by Date Memo
Laurie McCoy Aug 08, 2023 09:28 AM 
Status changed from (1) Pending to (5) Completed
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Laurie McCoy Aug 08, 2023 09:27 AM 
Task reassigned to Laurie McCoy.
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Laurie McCoy Aug 08, 2023 09:27 AM 
She dropped off the laptop saying it had sticky 
keys and battery issues. She is moving out of 
state and decided she didn't need it anymore and 
preferred to just use her personal laptop. It 
seems to be working fine. It's in PDR now.
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