Status changed from (2) Scheduled to (5) Completed

****This is an email****

Thanks, Tina!

Jack - I'm around this afternoon until 5, tomorrow 
morning between 8 -9:45am, or tomorrow afternoon. 
Please just let me know what works for you.

Thank you,
Cameron

Task reassigned to Jack Martinis.

****This is an outgoing email****
Hi Tina,

I need some additional information regarding service 
request #80954

Description: help with i drive and second monitor - 
Cameron Mortensen

Is there anything Cameron still needs help with? I 
have it here in my notes that a VPSA drive was added 
for her use. I still have the equipment setup ticket 
open, and was wondering if I could close it now.


-Thanks
-Jack Martinis, UCS Tech.

VPSA drive added

I installed setup for user, installed printers. 
There was an active ethernet port present. User was 
able to sign into her account, however, we could not 
add any of the department drives she needs (kingpin, 
vpsa) because she did not have permission. She also 
didn't have permission for adobe, and she didn't 
have a number added for zoom.

Status changed from (1) Pending to (2) Scheduled

Available all day today 08/10/23 except 12pm-1.

****This is an email****
Cameron starts today. We currently have a loaner 
laptop, but the reality is that she does not have 
a login from UCS yet because HR may still be 
processing the paperwork. I fully understand this 
set up might be challenging because of timing. I 
am hoping that HR will be able to process 
Cameron's paperwork quickly enough to get the 
information to UCS so a username can be activated 
for her. I am copying HR with the hope that 
perhaps they have a timeline for when that can 
happen.

Cameron is here today and tomorrow. She is not 
here on Monday, but will be here on Tuesday. If we 
have to wait that long, we will try to manage 
without her login information, but even if she 
could have her computer set up, we could get her 
started on some things that she can access without 
it. 

Let me know what is acceptable and will work with 
your schedule, Jack. Thank you.

****This is an outgoing email****

If all that is needed are the default apps, those 
are already installed. Is this going to be assigned 
to someone? If someone in specific will be using it, 
I will need to add their admin rights to the machine 
when they first log in.

****This is an outgoing email****
Hi Tina,

I need some additional information regarding service 
request #80954

Description: set up Apple pool computer, monitor and 
dock for Cameron Mortensen

I have the laptop 20210411 all reimaged and updated. 
Is there any special software that the user may 
need? 

-Jack Martinis, UCS Tech.

Task reassigned to New Equip. Setup.

Laptop 20210411
Dock 20210909
Monitor 20210961

Task reassigned to Monica Valencia.