Service Request Ticket

Service Request Information

CONTACT	Name	Kernan, William	Date	Aug 17, 2023 07:51 AM
	Department	University Computing Solutions	Phone	88154
	Location		Email	kernanb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20170674 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag		Description	Apple 13-inch MacBook Pro, Space Gray #MPXT2LL/A
	Serial No.	C02W2479HV29	Location	Mac Loaner Box
	CPU	Intel Core i5(2.3GHz dual-core, 64MB eDRAM)
	OS	MAC OS X 10.13 (High Sierra)	Software	MSDesktopEdOffice201*MAC XXXX2016005511;
	Wireless NIC	8C:85:90:A1:AC:99
	Bluetooth NIC	8C:85:90:A1:70:2C

TECHS	Submitted by	John Rushing	Contact	rushingj@wou.edu	89242
	Primary Technician		Contact	rushingj@wou.edu	89242

Entered by	Date	Memo
John Rushing			Email Public
Entered by	Date	Memo
John Rushing	Sep 22, 2023 01:15 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
John Rushing	Sep 22, 2023 01:15 PM	Task reassigned to John Rushing.	Add Attachment
John Rushing	Sep 01, 2023 03:47 PM	returned	Add Attachment
John Rushing	Aug 17, 2023 07:52 AM	Was Inventory updated: This equipment was updated in Inventory	Add Attachment Public
John Rushing	Aug 17, 2023 07:52 AM	Was this added to Loaners-n-Checkouts app: Added to the Portal App Loaners-n-Checkouts	Add Attachment Public
John Rushing	Aug 17, 2023 07:51 AM	This laptop was requested by Bill for the Hood to Coast run for 2023.	Add Attachment