Service Request Ticket - # 81002

Service Request Information

CONTACT Name Behonick, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 17, 2023 02:39 PM
Department Athletics /Socccer Phone 4349879665
Location Email behonickm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200973[Edit Inv] (opens in a new window) Bldg/Room ITC
Service Tag GF7C2F3 Description Dell Latitude 5420
Serial No. GF7C2F3 Location LOCKED AWAY CONSULT MGMT

CPU 10th Generation Intel Core 15-10310U


OS Unknown Software

Wired NIC 38:14:28:5B:DE:23


Wireless NIC 80:B6:55:91:51:D1

TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact rmartinis22@wou.edu 88925

Tracking

Entered by Date Memo
Jack Martinis
Email

Public
Entered by Date Memo
Jack Martinis Aug 28, 2023 09:44 AM 
Task reassigned to Jack Martinis.
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Jack Martinis Aug 28, 2023 09:44 AM 
Status changed from (1) Pending to (5) Completed
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Jack Martinis Aug 28, 2023 09:44 AM 
I haven't heard anything back from Michael regarding 
this, I am closing the ticket in the mean time.
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Jack Martinis Aug 21, 2023 10:51 AM 
****This is an outgoing email****
Hi Michael,

I don't believe we are able to swap a macbook for 
the already provided dell laptop 20200973[Edit Inv]. If any 
additional Macbooks are needed, the department would 
have to put in a purchase request for one.

Let me know if there are any additional questions,

-Jack Martinis, UCS Tech.
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Monica Valencia Aug 17, 2023 02:53 PM 
Cannnot swap. If they want a Mac they need to 
purchase one
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Kyla Aitaro Aug 17, 2023 02:40 PM 
****This is an email****
The (Dell's) number is 20200973[Edit Inv].

Nothing special needs to be installed on Macbook. 

Thanks
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Kyla Aitaro Aug 17, 2023 02:39 PM 
****This is an email****
Good Afternoon.

I was inquiring if there was a chance we could get 
a MacBook for my assistant coach. He was given a 
Microsoft computer but our editing software is Mac 
based. 

His name is Tim Kagey. 

Please let me know if we could switch that out.

Thanks for your help in advance.
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