Service Request Ticket - # 81017

Service Request Information

CONTACT Name Harwood, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 21, 2023 01:19 PM
Department Phone
Location Email harwoodh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20180201[Edit Inv] (opens in a new window) Bldg/Room WEL 115C
Service Tag 7627HQ2 Description Dell OptiPlex 7050 SFF desktop, i7-7700(3.6GHz QC)
Serial No. 7627HQ2 Location Cashier's Window

CPU Intel Core i7-7700 (QC/8MB/8T/3.6GHz/65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 54:BF:64:79:85:E6


TECHS Submitted by Kyla Aitaro Contact aitarok@wou.edu 88925
Primary Technician Contact azhen23@wou.edu 88925

Tracking

Entered by Date Memo
Andrew Zhen
Email

Public

Entered by Date Memo
Andrew Zhen Aug 21, 2023 03:06 PM
Status changed from (1) Pending to (5) Completed
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Kyla Aitaro Aug 21, 2023 01:19 PM
user is unable to access Excel. Computer W#20180201[Edit Inv] 
has not been updated for a couple of years per the 
user. 
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